介绍
The second edition of Business Correspondence will help you become a successful member of an office team. you will learn how to write clear and effective letters, faxes, memos, and e-mails. You will learn common expressions and procedures used in business. You will also improve your basic English skills.
This book provides many models of the most common types of correspondence, with grammar exercises and lots of practice in preparing letters, faxes, memos, and e-mails. There is also a Reference section, which is a handy summary of key information for business correspondence.
You may use this book with or without a teacher. All the answers are in the Answer Key on page 144. You can correct your own work and build your business skills.
目录
A Letter to You
Test Yourself
To the Teacher
UNIT 1 Writing a Cover Letter
UNIT 2 Replying to a Job Applicant
UNIT 3 Requesting a Service
UNIT 4 Confirming a Service
UNIT 5 Ordering Supplies
UNIT 6 Confirming an Order
UNIT 7 Requesting Information
UNIT 8 Providing Information
UNIT 9 Writing Claim Letters
UNIT 10 Writing Adjustment Letters
UNIT 11 Writing Reminder Letters and Collection Letters
UNIT 12 Replying to Reminder Letters and Collection Letters
UNIT 13 Writing Employee Relations Letters
UNIT 14 Writing Customer Relations Letters
UNIT 15 Writing Personal Business Letters
Reference
Glossary
Answer Key